A straightforward approach to IT support
Cumulus Technology was founded in Tauranga by Ben Chester and Mike Vermeulen to give small businesses professional, dependable IT support — from a laptop that won't boot to a business-wide Microsoft 365 setup.
Ben Chester
Co-founder and director
Ben works directly with clients on device setup, troubleshooting, and the day-to-day support requests that keep a small business running.
Mike Vermeulen
Co-founder and director
Mike focuses on Microsoft 365, Entra ID, and DNS work, making sure the systems behind the scenes are configured properly and stay that way.
We started Cumulus Technology because small businesses deserve the same standard of IT support as larger organisations, without unnecessary overhead. Every engagement is handled directly by our team, so you always know who's responsible for your systems — no ticket queue, no call centre.
How we work
Plain language, always
We explain what we're doing and why, without the jargon, so you can make an informed decision about your own systems.
Honest about cost
Quotes are quotes, and estimates are estimates. If a job looks like running over, we'll tell you before we keep going.
Security taken seriously
From email authentication to access permissions, we set things up properly the first time, not just working around the problem in front of us.
Delivered directly
Work is carried out directly by our team, not subcontracted out, so you always know who's responsible.