Services
We look after both businesses and homes. Pick whichever's relevant below. Every service has its own "Get a quote for this" button that takes you to a short form asking exactly what we need to know.
General IT Support
The everyday questions and problems that don't fit neatly into a category, but still need sorting out.
- Troubleshooting on site, by phone or by remote session
- Guidance on software and hardware purchases
- Network and printer setup
- Plain-language advice when you're not sure what you need
Device and Laptop Setup and Repair
Getting a new laptop or desktop set up and ready to work, or repairing one that's stopped cooperating. We handle both Windows and Mac hardware.
- Unboxing, setup, and configuration for new laptops and desktops
- Software installation and account setup
- Diagnostics and repair for hardware and software faults
- Data transfer between old and new devices
Microsoft 365 Configuration and Support
Setting up and maintaining the tools your team relies on every day: email, files, and collaboration.
- Mailbox and domain setup, including email authentication
- Teams, SharePoint, and OneDrive configuration
- Licence management and cost review
- Ongoing troubleshooting for the whole Microsoft 365 suite
Microsoft Entra ID Administration
Keeping user identity and access under control, so the right people can get to the right systems and nobody else can.
- User and group account administration
- Multi-factor authentication and sign-in security
- Access permissions and conditional access setup
- Offboarding and access reviews
Microsoft 365 and Entra ID Migrations
Moving from on-premises servers to the cloud, or bringing two Microsoft 365 tenants together after a merger or restructure.
- Migrating from on-premises Exchange and Active Directory to Microsoft 365 and Entra ID
- Merging or consolidating multiple tenants into one
- Mailbox, file, and user account migration
- Cutover planning to minimise downtime for your team
DNS and Domain Management
Domains are easy to get wrong and awkward to fix under pressure. We set the records up correctly the first time.
- Domain registration and transfer support
- DNS records for websites, email, and third-party services
- Email authentication: SPF, DKIM, and DMARC
- Ongoing monitoring as records change
Device and Laptop Setup and Repair
New computer or laptop set up and ready to use, or fixes when something's gone wrong, for personal and family devices.
- Setup and configuration for new laptops and desktops
- Troubleshooting slow, crashing, or misbehaving computers
- Virus and malware removal
- Data backup and transfer between devices
Home Network and Wi-Fi Setup
Getting your home internet, Wi-Fi, and connected devices working properly.
- Router and Wi-Fi setup and troubleshooting
- Extending coverage to dead spots
- Connecting printers, smart TVs, and other devices
- Basic home network security
General Tech Support for the Home
The everyday tech questions and problems that come up around the house.
- Email and account setup
- Software installation and troubleshooting
- Guidance on buying new devices
- Plain-language advice, no jargon
How a Job Works
1. Tell Us What's Going On
Use the quote button for the closest match above, or just send a message. We'll ask enough questions to understand the job.
2. We Send a Quote
A clear quote or estimate before any work starts. Quotes hold for 30 days.
3. We Get It Sorted
On site at your home or office, or remotely when that's quicker, with an itemised invoice once it's done.